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GoldResearch, Inc.

Specializing in Gold InterceptsTM, Gold Journey MappingTM
and Gold Research-SupportTM.

Finding the Gold in Research!TM

We are a data-driven enterprising market research and business consulting firm. Strategically located in San Antonio, Texas, our expert team of researchers works with a range of clients all over the USA, from emerging businesses to the Fortune 100. At Gold Research, Inc. we are always challenging ourselves to develop stronger and more effective analytical tools, including store Intercepts, for our clients. We are passionate about uncovering the answers you need to increase your business ROI.

When you wonder how to find the answers,
go no further than Gold Research, Inc.

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Gold Journey MappingTM

Gold Research, Inc.’s Customer Journey MappingTM provides an excellent way to understand customers’ thoughts and activities as they move on their path-to-purchase toward buying a product or a service. Gold Research, Inc. provides customized B2B and B2C Customer Journey Maps that show exactly what is driving customer loyalty. Knowledge about customer experiences and shopping behaviors can attract more business and create more effective marketing. Companies that leverage Gold Research’s Customer Journey MappingTM are highly successful at building customer loyalty, enhancing employee engagement, increasing revenue per customer, and making their marketing more effective than the competition.

Gold Research, Inc.’s Customer Journey MappingTM helps you identify the different phases or “life-stages” in your customers’ path-to-purchase journeys. Our proprietary and exclusive customer journey mapping processes can help in identifying triggers that you can control to influence and change customer behavior in each phase of their buying journey. Fueled by quantitative and qualitative research, our customer journey mapping provides actionable insights and help you influence customers to build market share and loyalty.

Gold Research, Inc. has extensive experience in Customer Journey MappingTM, path-to-purchase research, deploying customer intercepts, in-store interviews, mobile surveys for concept testing, marketing testing, satisfaction research, shopper insights, and mystery shopping. Contact Gold Research for your B2B or B2C Journey Mapping and start increasing your ROI today.

Gold Research Inc Customer Journey Mapping

Contact Us


GoldResearch, Inc.
8000 I.H. 10 West | Suite 600
San Antonio, Texas, 78230

gold research quirks 2017

Market research, shopper insights leaders rely on our Gold InterceptsTM: Guaranteed Real-Time Certified Surveys from Credentialed SurveyorsTM. Optimum for satisfaction research, exit interviews, audits, mobile surveys anywhere in U.S., Canada. Gold Journey MappingTM: Customized journey maps that display customer's entire path-to-purchase so you can make targeted improvements and impact buyers positively.

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Gold Research Services

Gold InterceptsTM

Gold InterceptsTM uses real-time intercepts and mobile surveys. Our 100,000+ trained surveyors can survey onsite anywhere in the US or Canada. Our national shopper panel can give you insights right now!

Gold Journey MappingTM

Companies that leverage Gold Journey MappingTM are highly successful at building customer loyalty, increasing revenue per customer, and making their marketing more effective than the competition.

Gold Research-SupportTM

Need ad-hoc support for survey programming, tabs, charting, or report development? We have you covered with flexible pricing. Call us and experience how easy it is to get ongoing support when you need it.

Latest Research Insights

Latest Research Insights

The Retail Path to Purchase

Gold Research, Inc.’s Retail Path to Purchase process or Journey MappingTM provides an excellent way to understand customers’ thoughts and activities as they move toward buying a product.

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Case Studies

View Gold Research, Inc. client case studies to see their successes.

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View the top brands that utilize Gold Research, Inc.'s services.

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Research Careers

View Gold Research, Inc.'s job listings for available positions. 

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Intercept and In-Store Research

Olesya Govorun, PhD,
Director, Strategy and Insights, The Dannon Company, Inc.

I am pleased to recommend Gold Research as an effective and efficient provider of intercepts and in-store research. They are willing to go above and beyond to satisfy the research objectives."

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In-Store Intercepts

Tanya Sparkman, Vice President of Markets, Fleming's Prime Steakhouse & Wine Bar

I would very strongly recommend Gold Research to anybody who wishes to grow their business, better understand their customers, improve their product/service offering and keep an eye on the competition!"

Chicos FAS Testimonial

Research Staffing

Dr. Barbara Ma, Director of Marketing Analytics, Chico's FAS Inc.

If you are looking for a great - not just good executive recruiters, who make good matches in a seamless and efficient way, Gold Research is the one."

The Clorox Company

Research Executive Search

David Read, Associate Global Insights Manager, The Clorox Company

Gold Research recruiters' candor, experience, intelligence, and professionalism, coupled with their reach and resources, in my opinion, will always be the outstanding addition to any executive search. I highly recommend!"

Satisfied Clients

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bloomin brands
cracker barrel
energizer logo
flemings logo
kroger logo
lifelock logo
outback steakhouse logo
prudential insurance logo
chicos logo
Walmart logo
ConAgra Foods logo
T-Mobile logo
Scientific Games logo
Petco logo
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Sun Products Corporation logo
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