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Services

Gold Research, Inc. is experienced in a broad spectrum of marketing research techniques. We serve as business consultants in a variety of qualitative and quantitative analytics research projects for companies of all sizes. Below is a list of some of our specialties.
Gold B2C Journey Mapping Icon

Gold B2C Journey MappingTM

Companies that leverage Gold B2C Journey MappingTM are highly successful at building customer loyalty, increasing revenue per customer, and making their marketing more effective than the competition.

Gold Intercepts real-time intercepts

Gold InterceptsTM

Gold InterceptsTM uses real-time intercepts and mobile surveys. Our 100,000+ trained surveyors can survey onsite anywhere in the US or Canada. Our national shopper panel can give you insights right now!


gold research eye tracking

Gold Eye-TrackingTM

Gold Eye-TrackingTM ensures that your business decisions are based on actual “in-the-moment” customer behavior, and how they truly feel.

Gold Research Audits

Gold AuditsTM

Keeping a pulse of what’s happening in your market is ket to the success or failure of any business. Leverage Gold AuditsTM anywhere in US and Canada for pricing checks, inventory/merchandising audits, compliance audits, and signage checks. Get instant field insights to identify, track, and improve over time.


Gold Digital Journey Mapping Icon

Gold Digital Journey MappingTM

Gold Research’s Digital Journey MappingTM allows you to capture the full digital customer experience – online, mobile, social and even voice-activated through Amazon Echo or Google Home. Quickly, affordably and globally.

New Concept Testing

We specialize in collecting the right business or consumer insight needed when defining the optimal mix of features, or setting the right price for your new concept.


Gold B2B Journey Mapping Icon

Gold B2B Journey MappingTM

Companies that sell to other businesses leverage Gold B2B Journey MappingTM to understand the experiences, thoughts and feelings of their clients and their end customers to develop compelling brands and value propositions.

Marketing and Ad Testing

Marketing & Ad Testing

The more you test before you produce your campaign, the more likely you are to have an effective campaign. Gold Research, Inc. can test your campaigns before launch. By collecting insights from your target customers, we uncover the most promising messages and make your marketing successful.


Gold Journey Mapping Training Icon

Gold Journey Mapping TrainingTM

Our proprietary journey mapping trainings deliver foundational-to-advanced capability development and just-in-time coaching/content delivery while minimizing per-person training costs, travel expenses and time away from the office.

satisfaction research

Satisfaction Research

Your customers and employees are emotional, driven by positive and negative emotions. That is why, at Gold Research, Inc., we focus on emotions when measuring customer and employee satisfaction and deliver results directly to you.


Gold Research Support icon

Gold Research-SupportTM

Need ad-hoc support for survey programming, tabs, charting, or report development? We have you covered with flexible pricing. Call us and experience how easy it is to get ongoing support when you need it.


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Contact Us

1-800-549-7170

GoldResearch, Inc.

8000 I.H. 10 West | Suite 600
San Antonio, Texas, 78230
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